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Customer platform · AI · 12+ channels

एक बटन आपकी पूरी सपोर्ट टीम के बजाय

01 / 09 टिकट, SLA और 12+ चैनलों में 1.4 सेकंड में AI जवाब

ग्राहक आपकी वेबसाइट और 12+ मैसेंजर से लिखते हैं — बटन 1.4 सेकंड में जवाब देता है, CRM से सिंक होता है और आपकी टीम से सीखता है। दबाकर देखें।

1.4 saverage AI reply
12+channels in one inbox
1000+partners already with us
Answered today: 12,847 · without an agent 94%
WhatsApp+110:00
Hi, is this still available?
Telegram+211:07
How much is express shipping?
Instagram+312:14
Why has nobody replied for an hour?!
Messenger+413:21
Can I get a company invoice?
Website+114:28
Wrong size delivered, how do I return?
Email+215:35
Are you open on Sunday?
Apple Messages+316:42
Where are you located? Directions?
Viber+417:49
Please call me back urgently
Live Chat+118:56
Do you have size 42 in stock?
Call+219:03
Any discount for ordering 3+ items?
VK+320:10
Thanks, received, quick warranty question
Avito+421:17
Book me for tomorrow at 3:00 pm
WhatsApp+110:24
Card payment is not going through
Telegram+211:31
Are dogs allowed?
Instagram+312:38
Hi, is this still available?
Messenger+413:45
How much is express shipping?
Website+114:52
Why has nobody replied for an hour?!
Email+215:59
Can I get a company invoice?
Apple Messages+316:06
Wrong size delivered, how do I return?
Viber+417:13
Are you open on Sunday?
Live Chat+118:20
Where are you located? Directions?
Call+219:27
Please call me back urgently
VK+320:34
Do you have size 42 in stock?
Avito+421:41
Any discount for ordering 3+ items?
WhatsApp+110:48
Thanks, received, quick warranty question
Telegram+211:55
Book me for tomorrow at 3:00 pm
Instagram+312:02
Card payment is not going through
Messenger+413:09
Are dogs allowed?
Website+114:16
Hi, is this still available?
Email+215:23
How much is express shipping?
Apple Messages+316:30
Why has nobody replied for an hour?!
Viber+417:37
Can I get a company invoice?
Live Chat+118:44
Wrong size delivered, how do I return?
Call+219:51
Are you open on Sunday?
VK+320:58
Where are you located? Directions?
Avito+421:05
Please call me back urgently
WhatsApp+110:12
Do you have size 42 in stock?
Telegram+211:19
Any discount for ordering 3+ items?
Chaos → Silence · Scroll down

Right now people write
to you in twelve places.

Unread: 38 · tabs, phones, messengers
All channels in one button

Now — in one.
And already answered.

38 chats resolved · average reply 1.4 s · 0 lost leads
38
What is inside

Under the cap —
four floors
of machinery

  1. InterfaceOnline chat, price list, directions, callback, quizzes and smart invitations — the customer gets an answer before asking.
  2. IntelligenceAI assistants on your own provider key, knowledge base, self‑learning with rollback, problem analytics, customer scoring.
  3. OperationsTickets with SLA, departments and schedules, broadcasts, agent analytics, webhooks into your CRM and helpdesk.
  4. Channels12+ global messengers, social networks and marketplaces (WhatsApp, Telegram, Instagram, Messenger, Apple Messages, plus regional channels), iOS, Android and web apps.
12+ channels
tickets · CRM
analytics
AI · scoring
problem analysis
chat · price
route · quiz

One button.
A whole control panel inside.

Twelve keys — twelve systems that are usually bought separately. Scroll or press any key to see it working.

01Intelligence

An AI assistant that knows your business

Answers 24/7 from your knowledge base, takes orders and bookings, hands over to a human. Runs on your own Claude, ChatGPT or DeepSeek key.

WhatsApp · AnnaDo you offer express courier delivery?
Yes, 2–3 days by courier — ₹390. Place the order right here?AI · knowledge base · 1.1 s
WhatsApp · AnnaYes, please
Done, order #4821. Payment link below.AI · 0.9 s
Channels

Twelve channels — one inbox

Customers write where they like — WhatsApp, Telegram, Instagram, Facebook Messenger, Apple Messages, Viber or regional classifieds; your reply goes straight back to their app.

WhatsAppWhatsAppTelegramTelegramMessengerMessengerApple MessagesApple MessagesViberViberWebsiteWebsiteCustom API channelCustom API channelAliExpressAliExpressVKVKAvitoAvitoMAXMAXOKOKWhatsAppWhatsApp Business, Telegram, Messenger & 12+ channels in one inbox
All native integrations · Messengers, Social Networks, AI models, CMS, CRM & Webhooks 29+ connected platforms
WhatsApp Cloud API
WhatsApp Cloud APIMessenger · Meta
Telegram Bot API
Telegram Bot APIMessenger
Messenger (Facebook)
Messenger (Facebook)Messenger · Meta
Apple Messages for Business
Apple Messages for BusinessiOS · Infobip
Viber Bot
Viber BotMessenger
AliExpress Seller
AliExpress SellerMarketplace
Claude (Anthropic)
Claude (Anthropic)AI Model · BYOK
ChatGPT / OpenAI
ChatGPT / OpenAIAI Model · BYOK
DeepSeek R1 / V3
DeepSeek R1 / V3AI Model · BYOK
Google Gemini
Google GeminiAI Model · BYOK
Mistral AI
Mistral AIAI Model · BYOK
OpenAI-compatible API
OpenAI‑compatible APICustom LLM / vLLM
Shopify
ShopifyE‑commerce Platform
WordPress & WooCommerce
WordPress & WooCommerceCMS & Plugin
Webflow
WebflowVisual Web Platform
WhatsApp Cloud API
WhatsApp Cloud APIMessenger · Meta
Telegram Bot API
Telegram Bot APIMessenger
Messenger (Facebook)
Messenger (Facebook)Messenger · Meta
Apple Messages for Business
Apple Messages for BusinessiOS · Infobip
Viber Bot
Viber BotMessenger
AliExpress Seller
AliExpress SellerMarketplace
Claude (Anthropic)
Claude (Anthropic)AI Model · BYOK
ChatGPT / OpenAI
ChatGPT / OpenAIAI Model · BYOK
DeepSeek R1 / V3
DeepSeek R1 / V3AI Model · BYOK
Google Gemini
Google GeminiAI Model · BYOK
Mistral AI
Mistral AIAI Model · BYOK
OpenAI-compatible API
OpenAI‑compatible APICustom LLM / vLLM
Shopify
ShopifyE‑commerce Platform
WordPress & WooCommerce
WordPress & WooCommerceCMS & Plugin
Webflow
WebflowVisual Web Platform
OpenCart
OpenCartE‑commerce CMS
Tilda Publishing
Tilda PublishingSite Builder
Custom HTML / JS / SPA
Custom HTML / JS / SPA1‑line snippet · 25 locales
VK Communities
VK CommunitiesRegional social network
MAX Business
MAX BusinessRegional messenger
Avito (Multi-account)
Avito (Multi‑account)Regional classifieds
CIAN Real Estate
CIAN Real EstateRegional real estate
Odnoklassniki (OK)
Odnoklassniki (OK)Regional social network
Webhooks (11 events)
Webhooks (11 events)CRM & Analytics · HMAC
External Operator (Webhook Agent)
External Operator (Webhook Agent)Custom Bot / n8n / Helpdesk
REST API v1 (239 endpoints)
REST API v1 (239 endpoints)Full programmatic control
Custom Channels API
Custom Channels APIConnect any custom source
1C-Bitrix
1C‑BitrixCMS & E‑commerce
YandexGPT
YandexGPTAI Model · Cloud
OpenCart
OpenCartE‑commerce CMS
Tilda Publishing
Tilda PublishingSite Builder
Custom HTML / JS / SPA
Custom HTML / JS / SPA1‑line snippet · 25 locales
VK Communities
VK CommunitiesRegional social network
MAX Business
MAX BusinessRegional messenger
Avito (Multi-account)
Avito (Multi‑account)Regional classifieds
CIAN Real Estate
CIAN Real EstateRegional real estate
Odnoklassniki (OK)
Odnoklassniki (OK)Regional social network
Webhooks (11 events)
Webhooks (11 events)CRM & Analytics · HMAC
External Operator (Webhook Agent)
External Operator (Webhook Agent)Custom Bot / n8n / Helpdesk
REST API v1 (239 endpoints)
REST API v1 (239 endpoints)Full programmatic control
Custom Channels API
Custom Channels APIConnect any custom source
1C-Bitrix
1C‑BitrixCMS & E‑commerce
YandexGPT
YandexGPTAI Model · Cloud
Popular “Business” plan (or from ₹690 on “Team”)
₹1,290₹1,699/ month · ₹990 billed annually
3 operators for 1 priceOn any paid plan (Team ₹690, Business ₹1,290, Enterprise ₹2,490) seats #2 and #3 are free.
Free plan — ₹0Forever: 1 operator seat, up to 2 channels, 60 days history, AI agents & “Today” dashboards.
AI: ₹0 key or bundlesWork on your own key at ₹0 fee or choose SmartBTN AI packages: Start (₹990 → ₹1,200), Growth (₹4,900 → ₹6,500), Scale (₹19,900 → ₹28,000).
Packages up to −25%Multi‑month seat packages (3, 6, 9, 12 months), 12+ connected channels, and billing in 15 currencies.
Setup

Your own AI
sets it up

Create a Smartbtn token with the “Setup via AI” preset (9 scopes), enable the widget API and hand a ready prompt to Claude, ChatGPT / Codex or DeepSeek. It studies your site and documents, writes instructions and a RAG knowledge base, saves via API and checks the result.

# prompt for Claude / ChatGPT / DeepSeek
Set up Smartbtn via API for clinic.ru.
SMARTBTN_API_KEY = sb_•••••••• (9 scopes)
1. Check HTTP and file tools.
2. Study the site: services, prices, delivery, FAQ.
3. Build instructions and a RAG knowledge base.
4. Save via API and test the search.
✓ 42 sections · price list · 3 branches
✓ done in 1 min 48 s
Reviews · Real live deployments

What owners say

Live projects running Smartbtn right now — click any domain to open the client’s website and see the widget in action.

MeduzaVPNCybersecurity & Personal VPN
meduzavpn.com ↗

«Mia AI, backed by 118 knowledge base articles, instantly walks users through personal VPN slots, VLESS configs and router setup in any language, escalating edge cases to engineers.»

31,500+ dialogs · Mia AI 24/7
JustHost.ruCloud Hosting & VPS/VDS
justhost.ru ↗

«SmartBTN unified website chat, Telegram, Messenger, VK and MAX into a single support console so engineers see full customer history and server context in one place.»

29,100+ dialogs · 24 languages
EdMeAI‑Powered EdTech Platform
edme.pro ↗

«Learning consultant Maria inside the SmartBTN widget helps prospective students pick an IT track, start a free 15‑minute diagnostic and onboard across 8 languages.»

2,950+ dialogs · 8 languages
TEGAS AIAI Video & Voice Studio
tegasai.ru ↗

«The virtual assistant on tegasai.ru guides creators through prompts, voice cloning and plan selection in USD or RUB, resolving over 80% of first‑line support automatically.»

1.4 s reply · 82% solved by AI
LuminAIAI Automation Agency
luminai.ru ↗

«First‑line AI consultant qualifies B2B leads for content factories, Zoom automation and smart Telegram menus, shares verified starting prices and hands warm leads to account managers.»

24/7 lead qualification · 80 KB docs
JustHost.asiaAsia‑Pacific Cloud & VPS
justhost.asia ↗

«The multilingual widget auto‑detects visitor locale across Asia‑Pacific and routes conversations between an external webhook agent and NOC engineers.»

16,300+ dialogs · EN / ZH / RU
Showing 6 of 12 live projects running Smartbtn
Download · All platforms

Smartbtn on every device —
mobile, web & desktop

Reply to customers from anywhere: official iOS and Android apps in App Store and Google Play, instant 1‑click Web Application (PWA), plus native desktop & direct installers for macOS (.dmg), Windows, Linux and Android (.apk).

Available now · Official stores & Web App Free for all plans
iOS · iPadOS

App Store

Official iPhone & iPad app. Instant push notifications, unified inbox, AI co‑pilot and voice notes.

Download on App Store→
Android 9+

Google Play

Official Android app for smartphones & tablets. Background push alerts, WhatsApp, Telegram, Instagram and all 12+ channels.

Get it on Google Play→
Android · RU

RuStore

Alternative Android store release with direct updates and background push notifications.

Download in RuStore→
Web App · PWA

Operator Web App

Install onto your Dock or Desktop in 1 click from Chrome, Safari or Edge — works on macOS, Windows, Linux, iOS & Android.

Native Desktop & Direct Packages · Coming soon Desktop & sideload builds
Coming soon

macOS Desktop

Native macOS application with menu‑bar counter, global hotkeys and native notifications for Apple Silicon & Intel.

Smartbtn.dmgApple Silicon / Intel
Coming soon

Windows Desktop

Native Windows 10/11 client with system tray mode, auto‑launch on startup and multi‑window operator layout.

.exe.msiWin 10/11 x64
Coming soon

Linux Desktop

Universal desktop packages for Ubuntu, Debian, Fedora and Arch with native freedesktop notifications.

.AppImage.deb.rpm
Coming soon

Android Direct APK

Signed standalone APK package for direct installation on Android devices without app stores or Google Services.

Smartbtn.apkSHA‑256 signed
FAQ · Platform & AI

Everything about the smart button, channels & AI

How Smartbtn replaces disparate chat widgets, messenger tabs and helpdesks with one button on your site and a 1.4‑second AI team.

How does Smartbtn differ from standard live chats (Intercom, Zendesk, Crisp, JivoChat, Tidio)?

Smartbtn combines a live website chat, 12+ messengers and marketplaces (WhatsApp Business, Telegram, Instagram, Messenger, Apple Messages, Viber, VK, MAX, Avito, CIAN, AliExpress), callback, built‑in mini‑apps (Price list, Directions, Quizzes), internal SLA tickets, CRM and 24/7 AI agents in a single button. Unlike legacy widgets that charge extra per AI reply or per connected channel, Smartbtn lets you connect your own API key (OpenAI, Claude, Gemini, DeepSeek) with 0% markup and gives 3 operator seats for the price of 1.

Which messengers, social networks and marketplaces connect to one inbox?

Out of the box: Website Live Chat, WhatsApp Business Cloud API, Telegram bots, Instagram Direct, Facebook Messenger, Apple Messages for Business, Viber, VK, MAX, OK, Avito (unlimited accounts in one dashboard), CIAN, AliExpress and any custom channel via REST API & Webhooks. Operators and AI reply from one unified queue on Web, iOS, Android or Desktop PWA.

How does Bring Your Own Key (BYOK) AI work with OpenAI, Claude, Gemini and DeepSeek?

In the dashboard you can paste your own API key from OpenAI (GPT‑4o / o3), Anthropic Claude, Google Gemini, DeepSeek, Mistral, Groq, OpenRouter, YandexGPT, GigaChat or any OpenAI‑compatible endpoint. Smartbtn charges 0% commission on your key, or you can use turnkey Smartbtn AI packages with up to +41% bonus volume and a strict overage cap.

How much does Smartbtn cost and how does “3 operators for the price of 1” work?

Smartbtn offers a Forever Free plan (1 operator, up to 2 channels, AI on your own key) and paid plans (Team, Business, Enterprise) with a 30‑day free trial. On every paid plan, operator seats #2 and #3 are included free — a team of up to 3 operators pays for just 1 seat, while admins, observers and AI agents never consume paid seats.

How does the AI assistant avoid hallucinations and learn from our team?

Smartbtn uses hybrid RAG search over your website, documents, price lists and rules. The self‑learning engine analyses operator dialogs, spots unanswered customer questions and releases versioned persona updates with 1‑click rollback, automated quality gates and an instant kill switch.

How fast can I install Smartbtn on WordPress, Shopify, Tilda, Bitrix or a custom site?

Installation takes 2 minutes: paste one asynchronous script tag before on any CMS or custom web app. Then copy our ready prompt into Claude, ChatGPT or DeepSeek — your AI will automatically scan your site, build the RAG knowledge base and configure your assistant via REST API v1 in under 2 minutes.

Two minutes to install.
Your AI does the rest.