Smartbtn vs Jivo (JivoChat):
3 operators for 1 price & 0% AI markup
In JivoChat, your bill grows with every extra operator seat, every additional Avito or WhatsApp channel, and every AI module. In Smartbtn, seats #2 and #3 are always free, unlimited Avito accounts and 12+ messengers are included without surcharges, and your AI assistant works on your own OpenAI, Claude, Gemini or DeepSeek key at 0% commission.
What you get when you replace Jivo with Smartbtn
| Feature | Smartbtn.me | Jivo (JivoChat) |
|---|---|---|
| Price for 3 human operators | 11 €/мес (Team plan — seats #2 & #3 included free) | Billed per every single operator seat (3× cost) |
| Multiple Avito & CIAN accounts | Unlimited accounts, $0 extra | Paid add‑ons for extra classifieds accounts |
| 24/7 AI Assistant & Hybrid RAG Knowledge Base | Own key (0% fee) or bundles with up to +41% bonus | Paid per‑seat add‑on, no BYOK or versioned RAG rollback |
| Built‑in Price List, Map Route & Lead Quizzes inside widget | ✓ Included built‑in | Not included (requires external quiz/price widgets) |
| Seamless context handoff from web chat to Telegram / WhatsApp / MAX | ✓ QR & deep‑link with 100% conversation history preserved | Basic link redirect without unified AI context |
| 2‑minute auto‑setup via Claude, ChatGPT or DeepSeek | ✓ Ready prompt + 9‑scope API token | — |
Native Jivo Bot API compatibility built right in
Already wrote a custom webhook bot for JivoChat? You don’t need to rewrite your backend. Smartbtn natively supports the /compat/jivo/bot/{token} and /compat/jivo/chat/{secret} endpoints, plus gives you full access to REST API v1 with 239 endpoints and 53 scopes.
# Drop-in Jivo Bot compatibility endpoints in Smartbtn
POST https://smartbtn.me/compat/jivo/bot/{token}
POST https://smartbtn.me/compat/jivo/chat/{secret}
GET https://smartbtn.me/compat/jivo/chat/{secret}/status
# Plus full Smartbtn REST API v1 (239 endpoints)
GET https://smartbtn.me/api/v1/chats
POST https://smartbtn.me/api/v1/kb/documents
POST https://smartbtn.me/api/v1/ai/assistantsQuestions from teams moving from JivoChat to Smartbtn
How much cheaper is Smartbtn compared to Jivo for a team of 3 operators with Avito and AI?
On Smartbtn’s Team plan (550 ₽ / $12 per month billed annually) or Business plan (990 ₽ / $23 per month), all 3 operators work for the price of 1 seat, unlimited Avito accounts and all messengers are included at 0 ₽ extra, and connecting your own OpenAI/Claude/DeepSeek/YandexGPT key costs 0 ₽. In Jivo, paying for 3 seats plus extra Avito channels and AI modules typically costs 5× to 8× more every year.
Does Smartbtn have mobile apps for iOS, Android, RuStore and desktop operators?
Yes! Smartbtn provides official apps in the Apple App Store (iOS/iPadOS), Google Play and RuStore (Android), plus a 1‑click Desktop & Mobile Web Application (PWA) for macOS, Windows and Linux with instant Web Push notifications, sound alerts and built‑in AI co‑pilot.