Legacy chat widgets charge you three times: per every operator seat, per connected marketplace/messenger, and up to $0.99 per AI reply. Smartbtn gives you 3 operator seats for the price of 1, all 12+ channels and unlimited Avito accounts with zero surcharges, and 24/7 RAG AI on your own API key at 0% markup.
Stop paying for every operator seat, every Avito account and extra AI bot modules. Smartbtn includes seats #2 and #3 free, unlimited Avito accounts at $0 extra, built‑in Price & Route tabs, and native /compat/jivo webhook support.
Detailed Jivo comparison →Intercom charges $39–$139 per seat plus $0.99 per Fin AI resolution. Smartbtn gives 3 seats from $12/mo and lets you plug in your own OpenAI, Anthropic Claude, Gemini or DeepSeek key with 0% markup.
Detailed Intercom & Zendesk comparison →Replace heavy scripts that slow down Core Web Vitals with one fast button: instant 1.4s RAG AI replies, built‑in quizzes, callback and native webhook sync straight into your Bitrix24 or amoCRM.
Detailed Bitrix24 & Carrot Quest comparison →See what is included out of the box in Smartbtn compared to standard live chats, enterprise helpdesks and CRM widgets.
| Capability | Smartbtn.me | Jivo (JivoChat) | Intercom / Zendesk | Bitrix24 / Legacy |
|---|---|---|---|---|
| Base cost for 3 operators / month (billed annually) | 11 € – 21 € (3 lugares por 1 preço) | $45 – $95/mo (billed per every seat) | $117 – $417/mo ($39–$139 per seat) | CRM plan + paid connectors & setup |
| Markup on Bring Your Own AI Key (OpenAI, Claude, Gemini, DeepSeek) | 0% (0 €) | No BYOK mode (paid AI add‑on per seat) | No BYOK ($0.99 per Fin AI resolution) | Limited built‑in CoPilot without custom RAG |
| Unlimited Avito accounts & 12+ messengers in one inbox | Included at $0 extra | Extra fees per additional Avito account / channel | No native Avito, CIAN or MAX support | Requires paid Marketplace connector apps |
| Self‑learning hybrid RAG with 1‑click version rollback | ✓ Built‑in (3 quality gates + kill switch) | — | Partial (no versioned persona rollback or BYOK) | — |
| Built‑in mini‑apps: Price list, Directions map, Lead quizzes | ✓ Inside one button | Requires separate quiz/map tools | Requires paid third‑party apps | Separate heavy forms & external widgets |
| Content Factory & TEGAS vertical video AI from chat topics | ✓ Built‑in with auto‑publishing | — | — | — |
| 2‑minute automated setup via Claude Code / ChatGPT / DeepSeek | ✓ 9‑scope API preset + ready prompt | — | — | — |
| Open REST API v1 (239 endpoints, 53 scopes, 11 HMAC webhooks) | ✓ Full access | Limited Webhook API (supported in Smartbtn) | Gated behind expensive tiers | Complex portal REST API |
Under 10 minutes. Replace the old widget script with Smartbtn’s 1‑line async tag, connect your Telegram, WhatsApp and Avito channels in the dashboard, and run our ready AI setup prompt in Claude, ChatGPT or DeepSeek to automatically index your website into the RAG knowledge base. If you use Jivo bot webhooks, Smartbtn supports drop‑in compatibility endpoints (/compat/jivo/bot/{token}).
We monetize the operator workspace and platform subscriptions honestly instead of taxing your AI token usage. When you connect your own API key from OpenAI, Anthropic Claude, Google Gemini, DeepSeek, YandexGPT or GigaChat, you pay the LLM provider directly at raw token cost (typically $0.001–$0.005 per dialog) with 0% markup from Smartbtn.
Yes! Many companies keep their back‑office CRM for deals and accounting while replacing slow CRM chat widgets with Smartbtn. Smartbtn handles 94% of first‑line questions in 1.4 seconds via AI and pushes qualified leads, contacts, call requests and SLA tickets directly into your CRM via 11 HMAC‑SHA256 webhook events and REST API v1.
Yes. On Team, Business and Enterprise plans, paying for 1 operator seat automatically unlocks 2 bonus operator seats (3 operators total for the price of 1). In addition, administrators, observers and AI assistants never consume paid seats.
No credit card required. Full access to 12+ channels, unlimited Avito accounts, RAG AI and all mini‑apps.